about • FAQs • careers • safety • Contact

Our Mission is to Provide the

Best Possible Service at the Lowest Possible Price.

Our Mission is to Provide the Best Possible Service at the Lowest Possible Price.

Lights On, Crime Off. Report street light outages.
Online Bill Pay
Missouri One Call
Fiber to the Home

Internet

In June 2002, CLGW launched it's Internet Service to Kennett residents and businesses in order to meet a need in the community. In 2010 the Board of Public works decided to launch fiber to the home.

Cities and towns across the US are viewing access to advanced telecommunications as pivotal to prosperity. Cities with high speed Internet can attract new employers and give existing businesses a reason to stay. CLGW offers fiber optic internet service to businesses and residential customers throughout the city. Features include unlimited access, a personal webpage, and e-mails with free virus and spam filtering.

The Internet personnel are responsible for operation and maintenance of the systems, on site installation of fiber to the home, wireless service, and providing local technical support.

Internet is another example of how the local ownership of the utility company provides lower cost rates, saving consumers money and at the same times providing jobs here in Kennett. The addition of the Internet was a step toward providing additional skilled job opportunities here in Kennett.



CLGW.net Internet Service

WHY

CLGW brought high speed internet to the area in 2003. Seeing a need in the area for a high speed broadband internet connection, the Kennett Board of Public Works decided to enter into the internet business to provide our customers with a new type of utility. Since that time CLGW has continued to expand its network to keep up with growth adding additional capacity before it was needed. In order to keep up with future expansion CLGW has completed a redundant fiber optic ring around the city.

CONVENIENT

Talk about convenient! Get all of your utilities and your internet on one bill. Pay just one bill with the option of paying it online.

HOW

Please contact our office at 888-5366. Do business with local people working for local people.



Fiber to the Home

CLGW's Information Technology department is making fiber internet service available to the home – your home! Fiber Optics is a technology that uses glass threads to transmit data. A fiber optic cable consists of a bundle of glass threads, each of which are capable of transmitting messages into light waves.

Fiber has the following advantages over existing copper lines.

  • Higher Speed – Fiber optic networks operate at extremely high speeds.
  • Greater bandwidth – Fiber has a large carrying capacity for faster data transmission.
  • Distance – Fiber can carry a strong signal over a wide distance.
  • Reliability – Fiber is less susceptible to interference such as weather and foliage.
  • Durability – Fiber is less susceptible to degradation and breakage.

How can a fiber network benefit your family? Fiber optics makes streaming videos and online gaming fast, much faster than through a wireless service or any other method of delivery. A fiber network can generate new ways to work such as telecommuting from home, video conferencing from location to location, and working an internet based business from home. The fiber optic backbone also has advantages for CLGW. It is being used to monitor and control various operations carried out at remote locations for which CLGW is responsible. Future uses such as remote meter reading are also being planned with the fiber to the home system.

If fiber is now available in your neighborhood and you want to jump on the internet at the "speed of light", please contact our office at 888-5366 or 888-9088 and speak to a local customer service representative.

Below are the various fiber packages CLGW has available.

No contract is necessary with Fiber to the Home.

Fiber to the Business

CLGW also offers to the businesses in Kennett, a dedicated high speed fiber optic internet connection.

Benefits of Fiber

  • Fiber is not susceptible to degradation like existing copper lines. This means less maintenance which leads to a lower cost to the end user.
  • Local Operation. When you call for support you talk to a local person.
  • Practically no limit on capacity. After installation is complete only the electronics need to be upgraded. The fiber will be a sufficient carrier long into the future.
  • A fiber network can generate new ways to work. Internet based business from home, telecommuting from home, video conferencing from location to location.

Packages

  • Package 1 ($19.95*)
    • 3 Mb Download
    • 3 Mb Upload
    • $75 setup fee
  • Package 2 ($24.95)
    • 6 Mb Download
    • 6 Mb Upload
    • No setup fee
  • Package 3 ($29.95)
    • 12 Mb Download
    • 12 Mb Upload
    • No setup fee
  • Package 4 ($39.95)
    • 16 Mb Download
    • 16 Mb Upload
    • No setup fee
  • Package 5 ($49.95)
    • 25 Mb Download
    • 25 Mb Upload
    • No setup fee
  • Package 6 ($64.95)
    • 50 Mb Download
    • 50 Mb Upload
    • No setup fee
  • Package 7 ($84.95)
    • 100 Mb Download
    • 100 Mb Upload
    • No setup fee
Additional speed is available upon request.


Emergency Broadcast Benefit (EBB)

Information from FCC.gov

The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more.

About the Emergency Broadband Benefit

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Emergency Broadband Benefit is limited to one monthly service discount and one device discount per household.

Who Is Eligible for the Emergency Broadband Benefit Program?

A household is eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.

How to Apply

Eligible households must both apply for the program and apply the EBB to CLGW's Fiber Plan. You must also print and fill out the EBB Agreement Form below and bring it by the CLGW office.

Apply for EBB Program


Apply EBB to CLGW Fiber Internet Plan


Print EBB Agreement Form

Get More Consumer Information

Check out the Broadband Benefit Consumer FAQ for more information about the benefit.

Back to Top