Kids' Corner Safety Lights On, Crime Off About Us Contact Us Careers Videos
Did you know that most utilities are buried less than 3 feet below the surface? No matter how small the project, if you plan on digging call 811 before you dig! Missouri One Call can help you avoid an accident. Underground utility lines may be near where you are planning to dig. Missouri One Call personnel will notify CLGW who will locate and mark underground utility lines for free so you can avoid hitting them when digging. This service will help you avoid injury or disruption of service that may occur if utility lines are damaged.
CLGW, in its continuing effort to promote public safety and awareness, would like to remind everyone of the following items:
Missouri law requires that anyone planning to do any excavation must notify all utilities prior to digging. If you are planning an outdoor home improvement job, planting a tree, or installing a fence or deck call 1-800-DIG-RITE (800-344-7483) or 811 before you dig. One easy phone call to 811 quickly, easily and safely begins the process of getting underground utility lines marked. Local One Call Center personnel will notify CLGW, who will come to your location to mark underground lines for free. CLGW personnel should respond to your request within two working days by marking the approximate location of their utilities or notifying you that they have no utilities in your dig site area. Please refer to the Call Timeline below. Call before you dig and save lives.
To report a gas leak, evacuate the building or area immediately and call 888-5366 during business hours and 888-2888 after hours, on weekends and holidays. There is no charge for CLGW to respond to a possible gas leak anytime day or night, weekends, or holidays.
In the event you become aware of a gas leak, please follow these safety procedures:
In an emergency, the gas supply to any house or building can be shut off at the gas meter.
If you see a power line that has fallen or low-hanging, DO NOT get close to it or touch it! Call CLGW immediately at 888-5366 or 888-2888 to report it. Consider every power line to be energized and dangerous even if there are no sparks! Never touch power lines with other objects such as brooms, boards, limbs or plastic materials. And never touch anything (cars, fences, people) that is in contact with a power line.
.